Research Summary: How Shaw Used NetSuite To Create Two-Tier ERP

March 21, 2016

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The Cloud and Two-Tier ERP Drove International Expansion by a Leading Manufacturer 

Shaw Industries Group, Inc. is the world’s largest carpet manufacturer. In 2011 Shaw decided to prioritize international expansion and build a factory in Nantong, China. However, Shaw's pre-2011 ERP system was heavily customized for North American Operations. Shaw selected NetSuite Cloud ERP system to support two-tier ERP that integrated the core ERP system with supporting systems.
This case study documents the benefits and lessons learned from Shaw Industries' experience implementing Netsuite Cloud ERP.

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Problem Solution sought by  CIO for ERP to support international expansion
Existing system heavily customized for North American operations
Conservative culture hesitant about the opportunity to use cloud
Solution Cloud ERP system applied to support two-tier ERP
Integration among core HQ ERP with other supporting systems NetSuite ERP used as the foundation for non North American Operations
Benefits Improved agility for international expansion with an ERP platform
Avoided millions in capital expense to build out a regional data center
Reduced potential operating expenses in staffing for an APAC team

 

 

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