A Software Insider's Point of View

Executive Profiles: From Transaction To Engagement – Michael Park, Microsoft Business Solutions

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Quark Summary: What Every CMO Needs To Know About The Six C's Of Customer Engagement

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Best Practices: From First To Worst - Continental In A Post United World, Lessons In Next Gen Customer Experience

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Monday's Musings: Beyond The Three V's of Big Data - Viscosity and Virality

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Monday's Musings: Why Customers And Prospects Expect Clearer Rules About Content Marketing

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Product Review: SAP's Recalls Plus App - The Crossover From Enterprise To Consumer Begins

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Research Summary: Best Practices: Consolidated CRM Deployments Drive Paths to Modernization And Social CRM (SCRM)

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News Analysis: The Implications Of Oracle's Acquisition Of Taleo

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Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Brad Smith, Intuit

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Vendor Events: Webinar - Putting Big Data Streaming and Analytics to Work

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Executive Profiles: Disruptive Tech Leaders In Social Business - Randy Guard, SAS Institute

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News Analysis: Tidemark Gains $24M in Series C Funding, Redpoint Ventures Leads Round

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