A Software Insider's Point of View

Trends: Real World Lessons In Optimizing The Customer Service Experience From Kana Connect

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Event Report: Metaio's #InsideAR Conference Hails The Future Of An Always On, Always Augmented Reality

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Event Report: The Evolution And Maturation of @Tibbr at #Tucon2013, the Tibco User Conference

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News Analysis: Avangate Acquired By Francisco Partners For Matrix Commerce Capabilities

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Event Report: Seven Trends From This Year's Human Resources Technology Conference 2013 (#HRTechConf)

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Event Report: Dell's Annual Analyst Conference INDIA #DAACIndia 2013

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Event Report: Day 1 At Oracle Open World 2013: The Quest For Innovation #oow13

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News Analysis: Clarabridge Raises $80M in Funding For Expansion

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News Analysis: Zuora Raises $50M Series E Round, Rides #MatrixCommerce Wave

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Event Report: CRM Evolution 2013 - Seven Trends In The Return To Digital Business And Customer Centricity

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Quips: Why Jeff Bezos Really Bought WaPo...Digital - Analog Convergence In Media, Advertising, and Commerce

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Monday's Musings: NSA PRISM Scandal Hurts US Cloud Companies And Hastens The Return Of On-Premises Software

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