A Software Insider's Point of View

News Analysis: Microsoft Dynamics CRM Acquires Parature For Customer Service Capabilities

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News Analysis: Verint Announces Intent To Acquire Kana For $514M

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Quips: #CES2014 Preview - Trends In Digital Disruption For Consumers Center Around Mass Personalization At Scale

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Trends: 10 Trends for #Cloud Computing in 2014 To Dominate #Digital Disruption [Slide Share]

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Tuesday's Tip: Seven Lessons Learned In Customer Experience Strategies During A Data Breach (such as Target's)

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Event Report: The Atlantic Silicon Valley Summit - Exploring The Culture Of Innovation [VIDEO] #AtlanticSVS

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News Analysis: Acumatica Raises $10M In Series C Funding, Aims For 1B In Revenue By 2023

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News Analysis: Acquisition Of Fiberlink Fills Key Gap In IBM's One-Stop Mobile First Strategy

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News Analysis: Sitecore Acquires Commerce Server In Quest Towards Customer Experience Management

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News Analysis: Salesforce 1 Signals Support For Digital Business at #DF13

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Tuesday's Tip: Understand The Five Generation Of Digital Workers And Customers

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Monday's Musings: The Chief Digital Officer In The Age Of Digital Business

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