A Software Insider's Point of View

Monday's Musings: Avoiding Failure In Social CRM Projects Requires Ecosystem Coordination

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Monday's Musings: Decoupling Support From Maintenance - What Apps Vendors Can Learn From Microsoft Dynamics

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Research Report: The 18 Use Cases of Social CRM - The New Rules of Relationship Management

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Tuesday's Tip: When To Go With A Two-Tier ERP Strategy

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Wednesday's Whispers: People Whispers - February 2010

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Quarterly Financial Tracker: Q4 CY 2009 SaaS Vendors Continue To Trump On Premises Vendors In YoY Growth

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Monday's Musings: Why Users Must Preserve Their Third Party Maintenance Rights

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News Analysis: Salesforce.com Announces Private Beta Of Chatter

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News Analysis: Hasso Brings More Changes to SAP's Management Team

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News Analysis: SAP's CEO Léo Apotheker Resigns

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News Analysis: IBM Acquires MDM Leader Initiate Systems For Public Sector and Healthcare Prowess

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News Analysis: Siperian Acquisition Vaults Informatica Into An MDM Leadership Position

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